Privacy policy

1. Controller

The controller responsible for data processing on this website is:

vtrace GmbH
Bahnebredde 22
44229 Dortmund
Email: info@vtrace.de
Phone: +49 (0)231 22618350

2. General information on data processing

We treat your personal data confidentially and in accordance with the statutory data protection regulations, in particular the General Data Protection Regulation (GDPR), and with this privacy policy. You can use this website without providing any personal data; data is processed only to the extent described below.

3. Server log files

When you access this website, the hosting provider automatically collects information that your browser transmits and records it in server log files: browser type and version, operating system used, referrer URL, time of the server request and IP address. This data cannot be attributed to specific individuals and is not combined with other data sources. The legal basis is Art. 6(1)(f) GDPR (legitimate interest in the technically error-free operation of the website).

4. Contact form and other enquiries

If you send us an enquiry via the contact form or by email, the details you provide (name, email address and any information you provide voluntarily, such as company, phone number and the content of your message) will be stored by us for the purpose of handling your enquiry and any follow-up questions. We will not pass on this data without your consent. The legal basis is Art. 6(1)(b) GDPR (pre-contractual measures) or, where applicable, Art. 6(1)(f) GDPR. The data will be deleted as soon as it is no longer required for handling your enquiry, provided that no statutory retention obligations preclude its deletion.

5. Cookies and tracking

This website does not use analytics or marketing cookies and does not employ any tracking services. Only technically necessary functions are used.

6. External links

This website contains links to external services, in particular to the benefits shop at corporate-loyalty.vtrace.de. The respective operator is responsible for data processing on linked websites; that operator’s own privacy provisions apply.

7. Your rights

Within the scope of the applicable statutory provisions, you have the right at any time to obtain information about your stored personal data, its origin, its recipients and the purpose of the data processing, as well as the right to rectification, restriction of processing or erasure of this data (Art. 15–18 GDPR), the right to data portability (Art. 20 GDPR) and the right to object (Art. 21 GDPR). For this purpose, and for any further questions regarding data protection, you may contact us at any time at the address given in the legal notice. You also have the right to lodge a complaint with the competent supervisory authority – for North Rhine-Westphalia, this is the Landesbeauftragte für Datenschutz und Informationsfreiheit NRW (North Rhine-Westphalia Commissioner for Data Protection and Freedom of Information).